Consumer & community desk

Bureau Telecommunications and Post recognize the importance of reliable communications services and infrastructure. It influence, support and facilitates the way we live, work and progress in life. It’s part of every aspect in today’s society. Therefore Bureau Telecommunications and Post St. Maarten (BTP) will safeguard the community in its dealings with local Telecommunication- and Post Companies.

 

All residents and businesses can file their complaints against communication service providers at BTP. By tracking complaints, BTP will get a better insight in the actual quality of telecommunication services being offered in St. Maarten. Issues brought forward by consumers will be investigated and where necessary addressed with the relevant companies.

 

In doing so BTP will try to effectively improve the quality of telecommunication services. BTP will work together with all stakeholders to ensure that good and reliable telecommunication in St Maarten is accessible and affordable to the entire community.

Who are we?

Bureau Telecommunications and Post St. Maarten (BTP) is the independent regulatory authority for the Telecommunications and Post industry in St. Maarten.
BTP is responsible for the maintenance of a competitive environment in St. Maarten in the industries with which it is tasked to regulate.
BTP executes its tasks through consultations with industry participants and stakeholders, focused on attaining quality and affordable communications for all, working towards establishing an environment that support continuous growth and development within the industries. Read more